Is this error due to nodes down? (application error 500)

Community support
#1

Hi there,

Just working on my WP website. After installing a plugin, i suddenly got this message. Can’t access the website in anyway now.

Could this simply be due to nodes?

#2

No the 500 error after installing a plugin is not related to downtime. What you need to do is open the File Manager, go to /wp-content/plugins/ and delete the folder that has the same name as the plugin you just installed.

#3

I did try that but no luck unfortunately.

Its deleted but i still cant get on. Thanks tho!

#4

Hi mranchovie!

For begin, please change the PHP version to a lower one:

cPanel > Settings > General > Change PHP version > 5.6

#5

Delete the .Htaccess file within public_html?

#6

I ended up re-installing WP.

I saved my WP-content folder, but even when reuploaded it’s lost all the work i’ve done. Pretty gutting. Live and learn I guess! Thanks anyway gauys.

#8

Try now, It should work fine now :slight_smile:

#9