Member login password


#1

Trying to reset my account password.
I’m not getting the reset password link (after choosing to get it from ‘My Profile’).


#2

Tried checking the spam folder?


#3

I am having the same problem. Have not used the site in several years. Requested password reset a few times. Nothing returned. Not in spam/junk folders - nothing at all.


#4

Email address? :slight_smile:


#5

jo******gh@bigpond.com


#6

Try again now :slight_smile:


#7

Tried getting in with old password. Didn’t work. Requested password reset - prompt said new password had been sent. Did not receive it. Nothing in Trash or Junk mail folders. email address jo********gh@bigpond.com


#8

Check Again :slight_smile:


#9

I am getting the same problem. When I tried to login into my account (for cpanel of course) it said the password was wrong. So I tried resetting it but it sends nothing to my email. info@the*********s.com


#10

I have informed the related devs.


#11

Please let me know when I can try again, because I literally made the account like two days ago so I’m pretty sure the password I’m typing is correct, and I really need to start to design my website.


#12

Try Resetting now :slight_smile:


#13

Still there’s no mail :confused:


#14

Really weird, you do not remember your old password?


#15

There is no old password, as I said, I made the account just two days earlier to trying to login and failing so I’m almost certain the one I type is correct (I say almost because there may be a typo that I didn’t notice at the moment of making the account).


#16

However it should be working now :confused:


#17

I kept trying to login and to resend the reset link but nothing changes. :frowning:


#18

Alright, let me report that to our devs, what was your email?


By posting it here you agree that you are okay sharing your email address publicly on the community.


#19

The one used for the account is info@thearquitectos.com


#20

Understood, check back soon for updates!