I bought the domain naomitrujillo.com via hostinger and I’m already using it for my website, but I’m still unable to turn off the branding, I read in another thread that a developer has to turn it off manually but I’m not sure where to ask for that.
Did you park it manually on 000webhost and link it? ; if so this is why it wasn’t disabled - needs to be a purchase through 000webhost.com panel linked to your account.
Anyway I’ve asked a developer to do this.
I did all that, parked, linked it and set the nameservers, but I still get a message saying that I’m not allowed to turn off branding
Yeah that isn’t the way, the only way for branding to disable automatically is a purchase through your 000webhost > Hostinger account.
Having checked you didn’t do this, you must have purchased the domain at another time / another account / directly purchased.
Yes, I purchased it before building the website, is there another way to turn it off when I already have a domain?
No a developer will turn it off manually eventually.
Okay, thank you for your help