Hi,
I bought the domain naomitrujillo.com via hostinger and I’m already using it for my website, but I’m still unable to turn off the branding, I read in another thread that a developer has to turn it off manually but I’m not sure where to ask for that.
Thank you!
Did you park it manually on 000webhost and link it? ; if so this is why it wasn’t disabled - needs to be a purchase through 000webhost.com panel linked to your account.
Anyway I’ve asked a developer to do this.
Branding will only be disabled if you login to 000webhost.com > purchase domain > then it will automatically be added to 000webhost.com account and branding is disabled.
Wrong way:
If you visit Hostinger.com directly then set nameservers to 000webhost.com and park/point onto a 000webhost branding will stay active as the system doesn’t know that you purchased it.
I did all that, parked, linked it and set the nameservers, but I still get a message saying that I’m not allowed to turn off branding
Yeah that isn’t the way, the only way for branding to disable automatically is a purchase through your 000webhost > Hostinger account.
Having checked you didn’t do this, you must have purchased the domain at another time / another account / directly purchased.
Yes, I purchased it before building the website, is there another way to turn it off when I already have a domain?
No a developer will turn it off manually eventually.
Okay, thank you for your help
So the issue is CloudFlare apparently
If you set your domain to point directly at 000webhost ns01.000webhost.com and ns02.000webhost.com the branding should disappear.