Unable to Upgrade


#1

I have my free account for www.aimwell.org, but when I try to upgrade to a Premium account, I cannot get past the log-in.

My treasurer wasted half an hour on the phone trying to login at his end, but I cannot even do it from this end.


#2

Hi @Bhikkhu_Pesala

000webhost and Hostinger (premium) are two companies. Actually Hostinger is the mother company of 000webhost. So, you need a new Hostinger account to upgrade.

First, create new account at https://www.hostinger.com/cpanel-login or continue with social accounts.
Then, buy a premium package there.
After buying, you can contact their live chat and ask them to transfer your 000webhost site to Hostinger. :slightly_smiling_face:

I’m here to help you if you get any kind of trouble in the process. :wink:


#3

Is this going to require a change to nameservers to point my domain to the new web-hosting account or can Hostinger make the transfer themselves?


#4

After buying the account, you can contact them directly. They will help you to configure everything.


#5

It sounds like too much hassle. My domain is registered by one person, my treasurer who pays the bills is another person. I think I will stay with the free web-hosting.

Thanks for your prompt help.


#6

It does not matter who registered the domain.

After buying the hosting package, you can change your nameservers to hostinger’s one.


#7

It does matter to me. I have to contact someone else to make the nameserver transfer, and someone else to make the payments.

That’s why I decided not to upgrade. Thanks for understanding. I live on charity, and don’t use money.


#8

is your issue solved?


#9

Yes, thank you. The problem is resolved.


#10