Upgrade services

When attempting to upgrade services, I am requested to login onto my account but the login data’s are not accepted. I am using the same address email and password to login onto the web site because this is the only login data’s I have been using so far.
Dos this difficulty imply I should create another account ID’s to proceed with payment?
Thank you

Yes when upgrading you will need to make a brand new Hostinger account :smiley:

Any issues at all seek support via https://cpanel.hostinger.com live chat bottom right.

Else see https://support.hostinger.com for presales questions :smiley:

Happy site building! :slight_smile:

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