imi
February 21, 2020, 10:06am
#1
Hi team
I can not log into my account panel anymore - password incorrect is the message and when I ask for a reset I do NOT get an email.
can someone look into this please
Thanks
PS: mail servers address probably needs to be changed as emails have stopped for the past 12 hrs.
eziglobal.co.uk
ihshaikh@gmail.com
imi
February 21, 2020, 10:09am
#2
it seems like my account was deleted.
I have now used the same email address and logged in via google and parked the domain again - updated the MS servers and the email is working, however - it seems like the website has been lost…
teodor
February 21, 2020, 10:11am
#3
Hello. I believe your website has been removed due to Account inactivity. Unfortunately we are unable to recover deleted content.
Users who are inactive will start to receive emails to inform them of their inactivity, it will give you option to login to your control panel at 000webhost.com , to stop the deletion of your websites/data/account and the timer will reset each time you login to the panel.
So if you signed up today 24th July, and then didn’t login for 3 months you will get an email giving you a weeks grace period to login to reset the timer again.
When users get the email informing them of their account inactivi…
imi
February 21, 2020, 11:34am
#4
thanks for your response. I do not visit the Cpanel regularly so your reason seems logical - however I have not received any emails reminding me to access the Cpanel to avoid deletion…
Apologies if you haven’t received any it seems our mailings are hit-and-miss due to abusive users ruining our name
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