My website isn't opening

Community support
#1

Hi there. I was last updating my website yesterday, and today when I tried to log in to admin and View the website, it just simply doesn’t open. It says server dropped the connection, both on laptop and mobile. I am trying to open for the last 30 minutes. I am using Wordpress and free 000webhost, it always worked well. Yesterday I just added a page, nothing else. Please help!

Thank you.

#2

Screenshots would be appreciated :slight_smile:

#3

After checking, the database seems to be overloaded with requests.
I recommend you wait an hour and reply if it works again :slight_smile:

1 Like
#4

@ckhawand ohh I see. Will wait then. Thank you :slight_smile:

1 Like
#5

@ckhawand I have just tried it. Still not opening.

10%20PM
Screen Shot 2018-09-08 at 12.39.10 PM.jpg1440×900 194 KB

#6

Added to the devs checklist.
This should be checked on Monday :slight_smile:

#7

Uhmmm ok…need to do some work. ok Ill wait then. Thank you :slight_smile:

#8

Sorry, the devs do not work the weekend.
Thank you for understanding :slight_smile:

#9

I believe your WordPress powered site is facing an issue with rate limiting - give it a few hours to cool down and hopefully your site opens again :slight_smile:

For more information check:

; please ignore any suspension emails :slight_smile:

1 Like
#10

Hi, thank you. I just tried logging in and this is what came

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91E69D25-068A-4EAD-9140-67A2C45CFF54.jpg750×1334 149 KB

Not sure what is happening…

#11

Also this

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9D896993-DD2E-4487-9246-65900FA1B5D3.jpg750×1334 71.8 KB

#13

A few hours later, the database is working again :slight_smile:

1 Like
#14

Hi everyone…thank you for your assistance. The website is on now. All is working fine. Not sure why it happened, but hope it does not happen again :slight_smile:

Thank you again.

1 Like
#15